Procedures Manual Writing

A text and PowerPoint slide show for classes in procedures manual writing and organizational redesign.

Procedures Manual Writing: How to Document your Organization’s Processes and Procedures from Planning to Writing (PMW) is a reference book for a course in process improvement and procedures manual writing. This manual outlines a method for documenting the step-by-step procedures of your organization’s business processes.

Whether you are motivated by a desire to provide documentation for new hires, a definitive resource for conflict resolution, or an easy reference for existing employees, Procedures Manual Writing provides information and exercises to help your staff streamline and improve its performance.


For ordering information, please see the product pages below:

Note: If you have already purchased a copy of Procedures Manual Writing, please visit the PowerPoint Slideshow product page for information about ordering a free copy of the companion to the text.


From the U.S. Review of Books:

“If you have ever participated in documenting the processes and tasks used by a company, then you can truly appreciate the value in Thomas Langtry’s, Procedures Manual Writing how-to book. This hands-on manual is a guide that breaks down a huge undertaking into manageable sections….The book includes samples that clarify flowchart levels and types….

The primary audience for Langtry’s book is the small to mid-sized corporation who needs their policies and procedures documented. The author’s expertise should inspire confidence. A secondary audience is technical writers of software or hardware manuals who now seek employment in the Policies and Procedures writing job market. Finally, Langtry provides access to a PowerPoint presentation which can be used to teach a class with this book as the training manual.”

RECOMMENDED by the US Review

–Review by Donna Ford.

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